I heard today that the average American spends 151 hours a month watching television!
That means we spend almost as much time staring at what has been called the "Idiot Box" as we do at work each month.
How many better ways can you think of to spend that time.
As anyone who works with the public will tell you, if you make a customer mad, either because of something you've actually done wrong or because they don't like the answer you're having to give them, they will often times let you, your superiors, and anyone else who will listen know.
On the other hand, if you do a good job, even an exceptional one, they may thank or compliment you and might even refer someone to you at a later date. They will rarely, however, make a positive report to your superiors.
Keeping that in mind and knowing that as the economy gets worse there is more stress on everyone in their jobs, my challenge to you this week is to pay a compliment to someone who does a good job for you and tell their supervisor too. If you're up for a double challenge, hold your tongue this week if you get bad service or a rude salesperson and just assume they're having a really bad day.
